Shipping & Delivery
In order to make sure our clients get the fastest and safest deliveries, we work with the 3 top couriers in the United States: FedEx IP, UPS and DHL.
For the rest of the world, we either ship with these companies or we use ePacket. Please, have in mind that ePacket takes longer to deliver your order to your address.
Here's how we calculate the total delivery time of each order:
Total Delivery Time = Processing time + Shipping time
Usually, our products get delivered within 7-10 working days, but some of our clients have received them even faster!
1. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
2. We CAN ship to any P.O boxes and APO/FPO address by Postal Office. But delivery time is longer. So we encourage all deliveries to be made to a physical address.
3. Our items will be stamped as "Gift" or "Sample" to avoid you being charged a customs fee. Usually, your order will not be charged a customs fee from HotBrazilianHair.com.
In rare cases, orders may be charged the customs fees by your government, NOT our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Once your order is shipped out, HotBrazilianHair.com will offer you the tracking number via email.
We share a strategic cooperation relationship with the world's largest express company FedEx, UPS and DHL. All of our packages are delivered by FedEx, UPS and DHL, you can easily track your item on the following links